NHTSA Complaint #11054176 — 2011 LEXUS RX350 AIR BAGS

Complaint Details

ODI Number	11054176
Vehicle	2011 LEXUS RX350
Component	AIR BAGS
Date of Incident	December 12, 2017
Date Filed	December 12, 2017
Mileage	80,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2011 LEXUS RX350. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS INVOLVED IN A CRASH. ON ONE OCCASION, WHILE IDLING AT AN INTERSECTION, THE CONTACT'S VEHICLE WAS REAR ENDED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. ON ANOTHER OCCASION, THE CONTACT'S VEHICLE WAS REAR ENDED AGAIN. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER THE SECOND CRASH. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000. *BF CONSUMER STATED THE FIRST ACCIDENT WAS 2016 CONSUMER INJURED HIS SHOULDER AND BACK. UPDATED 8/27/18*

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