NHTSA Complaint #10503249 — 2011 LEXUS RX350

WE WERE STOPPED FOR A RED LIGHT IN A LEFT TURN LANE. AT 9;30 AT NIGHT THE LIGHT IS SLOW TO CHANGE. IN ABOUT 2 MINUTES IT TURNED GREEN. I COULD SEE CARS STOPPING IN THE LANES. I PULLED OUT ONLY TO BE HIT BY ANOTHER VEHICLE IN THE FRONT END. FHP ESTIMATED HIS SPEED AT 50MPH. MY AIRBAGS DID NOT DEPLOY. OUR SEAT BELTS NEVER GAVE AN INCH IN THE CRASH, KEEPING US BACK AGAINST THE SEAT. THE VEHICLE WAS A TOTAL LOSS. THE IMPACT CRUSHED ITEMS BACK TO THE FIRE WALL. ON THE LEFT SIDE(SITTING IN THE VEHICLE) WHERE THE BATTERY SITS, THE POLICE, NOR THE IMS COULD UNDERSTAND WHY THE AIR BAGS DID NOT DEPLOY. WAS THE CRASH SO HARD AND FIERCE, THE SYSTEM WAS BYPASSED SOMEHOW? THE INJURIES WE SUFFERED WERE SEVERE CHEST PAIN FROM THE SEAT BELT AND MY RIGHT HAND JAMMED INTO SOMETHING, BREAKING SMALL BLOOD VESSELS AND SWELLING. THIS IS MARCH 16 AND I AM STILL EXPERIENCING DISCOMFORT IN THE HAND. WHEN YOU LOOK AT THE CAR, IT IS A SMALL MIRACLE WE DID NOT RECEIVE GREATER INJURIES. WE THANK OUR GOD AND HIS SON, JESUS, FOR THAT. YOU HAVE TO TAKE YOUR HAT OFF TO THOSE SEAT BELTS, TOO. CAN SOMEONE COME UP WITH A GOOD REASON THE SEAT BELTS DID NOT WORK. I HAVE SEVERAL PHOTOS OF THE VEHICLE. I CANNOT FIND THE VIN NUMBER. *TR