NHTSA Complaint #11054131 — 2010 AUDI A5 CABRIOLET AIR BAGS

Complaint Details

ODI Number	11054131
Vehicle	2010 AUDI A5 CABRIOLET
Component	AIR BAGS
Date of Incident	October 28, 2017
Date Filed	December 12, 2017
Mileage	53,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TAKATA RECALL. RECEIVED RECALL NOTICE FEB 2016. OUR 2010 AUDI A5 CABRIOLET HAS BEEN SCHEDULED TWICE WITH AUDI JACKSONVILLE TO HAVE THE TAKATA AIRBAG REPLACED. BOTH TIMES WE HAVE BEEN TOLD, AFTER THE CAR ARRIVED, THAT THEY DID NOT HAVE THE PARTS AND THEY COULD NOT GET INFORMATION FROM AUDI ON WHEN THEY WOULD GET THE PARTS. AUDI JACKSONVILLE EVEN SCHEDULED THE SECOND APPOINTMENT SAYING THEY HAD THE PARTS AND WHEN CAR ARRIVED SAID THEY DID NOT HAVE THE PARTS. FIRST APPOINTMENT WAS OCTOBER 28, 2017. SECOND APPOINTMENT WAS DECEMBER 6, 2017. STILL NO WORD FROM AUDI ON WHEN PARTS MAY ARRIVE.

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