NHTSA Complaint #11053834 — 2009 DODGE JOURNEY

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. UPON STARTING THE VEHICLE WITH THE DRIVER'S DOOR OPENED, THE CONTACT NOTICED FLUID UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC CAME TO HER HOME TO INSPECT THE VEHICLE AND DETERMINED THAT THE POWER STEERING HOSE HAD RUPTURED AND THERE WAS NO POWER STEERING FLUID IN THE RESERVOIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) DUE TO THE DATE THE VEHICLE WAS MANUFACTURED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.