NHTSA Complaint #11052955 — 2007 HYUNDAI SANTA FE

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THERE WAS A CONSTANT OIL LEAK CONCERNING THE VALVE COVER GASKET. THE PREVIOUS VEHICLE OWNER HAD THE GASKET REPLACED AND RESEALED MORE THAN FIVE TIMES, BUT THE FAILURE CONTINUED. WITHIN TWO MONTHS OF THE CONTACT OWNING THE VEHICLE, THE PART WAS REPLACED AND RESEALED BY THE DEALER (LITHIA RENO HYUNDAI, 2620 KIETZKE LN, RENO, NV 89502, (775) 800-5703) AND REPLACED UP TO SIX TIMES TOTAL. THE DEALER ALSO REPLACED THE ALTERNATOR DUE TO THE FAILURE CAUSING OIL TO LEAK INTO THE PART. IN ADDITION, THE MANUFACTURER PROVIDED AN UNKNOWN RECALL REPAIR, BUT THE FAILURE PROGRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED SEVERAL TIMES THAT THE REMEDY FAILED. THE MANUFACTURER STATED THAT THEY PROVIDED A GOOD WILL SOLUTION OF COVERING THE REPLACEMENT AND RESEALING IT TWICE. IF THE FAILURE RECURRED, THE CONTACT WOULD NEED TO HAVE THE DEALER DIAGNOSIS AND REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.