NHTSA Complaint #11052882 — 2017 JEEP COMPASS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11052882
Vehicle	2017 JEEP COMPASS
Component	EXTERIOR LIGHTING
Date of Incident	October 23, 2017
Date Filed	December 6, 2017
Mileage	400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

PURCHASED FIRST DEFECTIVE VEHICLE ON 9-29-17, RECEIVED REPLACEMENT ON 10-7-17, DISCOVERED THE DASH LIGHTS WOULD NOT DIM AT NIGHT. THE DEALERSHIP HAS BEEN HOLDING THE CAR WAITING FOR A SOLUTION FROM CHRYSLER EVER SINCE. THEY WERE SCHEDULED TO REPLACE THE DEFECTIVE MODULE ON 11-22-17 BUT ISSUED THE RECALL ON 11-21-17. I STILL HAVE NOT BEEN GIVEN A REPAIR DATE ON A NEW VEHICLE THAT I HAVE OWNED FOR 2 MONTHS AND HAD AT HOME BUT FOR 12 DAYS.

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