NHTSA Complaint #11052831 — 2009 BMW X5

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT A RECALL NOTICE WAS RECEIVED MORE THAN EIGHT MONTHS AGO FOR NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS). THE DEALER (HAROLD ZEIGLER BMW, 4201 STADIUM DR SUITE A, KALAMAZOO, MI 49008, (866) 430-1812) STATED THAT THEY WERE UNABLE TO VERIFY WHEN THE MANUFACTURER WOULD PROVIDE THE REMEDY AND REPAIR PARTS FOR BOTH RECALLS. THE CONTACT WAS UNABLE TO DETERMINE IF THE PARTS WERE UNAVAILABLE OR ON A NATIONAL BACKORDER. IN ADDITION, THE CONTACT WAS NOT MADE AWARE UNTIL MONTHS LATER THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) IN MID OCTOBER 2017. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER TO COMPLETE THE THREE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.