NHTSA Complaint #11052404 — 2007 TOYOTA SIENNA

OIL COOLER PRESSURE HOSE EXPLODE WHILE DRIVING WITH MY KIDS BACK FROM THE CHURCH OIL WERE LEAKING ALL OVER THE STREET THE CAR WAS SMOKING IN FRONT DRIVERS WERE HONKING AND SCREAM YOUR CAR IS ON FIRE AND A NASTY SMOKE WHERE COMING OUT OF IT. IF I WAS NOT ALERTED BY A GOOD SAMARITAN MY KIDS AND I WILL PAY OUR LIVES. I CALLED MAIN OFFICE TOYOTA AND MADE A COMPLAIN BUT THEY REFUSED TO HELP ALTHOUGH THIS PART 'HOSE IS NOT USED BY TOYOTA COMPANY FOR LACK OF SAFETY. THE SUPERVISOR WAS NOT LISTENING AND DOES NOT CARE ABOUT HIS CONSUMERS LIVES INSTEAD HE SAID OH LUCKILY SOME BODY TOLD THE CAR IS SMOKING AND WE WILL DO SOMETHING ABOUT IF IT CAUGHT ON FIRE OR THERE IS LIFE LOST. THIS RESPOND IS TOTALLY UNACCEPTABLE HE ALSO REFUSE TO EMAIL ME A LETTER SAYING THIS PART OF THE CAR WAS NOT RECALLED ALTHOUGH IT DID.