NHTSA Complaint #11360497 — 2007 TOYOTA SIENNA

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED WHILE STOPPED AT TRAFFIC LIGHT, THE VEHICLE STALLED WITH THE BRAKE PEDAL DEPRESSED. SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND COASTED INTO A DRIVEWAY. UPON INSPECTION, THE CONTACT DISCOVERED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT REFILLED THE OIL HOWEVER, THE OIL IMMEDIATELY LEAKED OUT THE VEHICLE. A MECHANIC ARRIVED ON SCENE AND REPLACED AN OIL HOSE. AFTER THE HOSE WAS REPLACED, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE IN THE ENGINE. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS AND WAS INFORMED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE VEHICLE TOWED TO SUBURBAN TOYOTA OF FARMINGTON HILLS (25000 HAGGERTY RD, FARMINGTON HILLS, MI 48335) WHO CONFIRMED THERE WAS AN ENGINE FAILURE. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED. AFTER THE ENGINE REPLACEMENT, THE CONTACT EXPERIENCED SEVERAL TRANSMISSION ISSUES. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE INDEPENDENTLY SHIFTED IN AND OUT OF GEAR WITHOUT WARNING. ALSO, WHILE IN REVERSE, THE VEHICLE COASTED AND JERKED UPON SLIGHT DEPRESSION OF THE ACCELERATOR PEDAL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,300.*DT*JB