NHTSA Complaint #11051588 — 2012 CHEVROLET EQUINOX
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11051588 |
| Vehicle | 2012 CHEVROLET EQUINOX |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
HAD MY CAR IN 3 TIMES IN THE LAST 6 MONTHS FOR WORK DONE. HAD THE MAIN REAR OIL SEAL REPLACED ALONG WITH THE CATALYTIC CONVERTERS FIRST TIME, SECOND TIME WAS AFTER I PICKED UP HAD TO TAKE IT BACK IN DUE TO A SEAL LEAKING AND LETTING EXHAUST INTO THE CABIN OF THE CAR WHERE THEY HAD THE CAR FOR OVER A WEEK BEFORE THEY EVEN CALLED ME BACK, THEN FINALLY THE THIRD HAD TO TAKE IT BACK IN ON NOV 13, 2017 DUE TO ANOTHER OIL LEAK IN THE CAR COMING FROM THE FRONT CRANKSHAFT SEAL. IT TOOK THE DEALER 10 DAYS AFTER I TOOK IT IN BEFORE I HEARD ANYTHING ON WHAT THE PROBLEM WAS. I HAVE BEEN WITHOUT A CAR FOR THE PAST 18 DAYS AND NO OFFER OF A LOANER OR ANYTHING. THIS IS A LITTLE RIDICULOUS IN THAT THESE OIL LEAKS SEEM TO COME FROM THE SAME PROBLEM OF A PLUGED PCV VALVE CAUSING TO MUCH PRESSURE BUILD UP IN THE ENGINE AND CAUSES THE SEALS TO LEAK. ALL THE WORK WAS DONE UNDER WARRANTY, EXCEPT THE WORK ON THE FRONT CRANKSHAFT SEAL WHICH THEY WANT TO CHARGE ME FOR THE WORK. I HAVE ALSO HAD A CHECK ENGINE LIGHT ON THAT THEY SAID WAS FIXED WHEN THE REPLACED THE MAIN REAR OIL SEAL, BUT OBVIOUS IT DID NOT AND NOW THEY SAY IT HAS TO DO WITH THE EVAP SYSTEM. WHICH IS ONE THING I TOLD THEM WHEN I TOOK THE CAR IN THE FIRST TIME I TOOK IT IN.
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