NHTSA Complaint #11048847 — 2014 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11048847
Vehicle	2014 HONDA PILOT
Component	POWER TRAIN
Date of Incident	November 28, 2017
Date Filed	November 28, 2017
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHEN ACCELERATING OR DECELERATING FROM 40 MPH TO 60 MPH THE TRANSMISSION MAKES A HORRIBLE RUMBLING SOUND AND IT FEELS LIKE THE CAR WAS FORCED INTO A LOWER GEAR. THIS SEEMS RELATED TO THE 'ECO' MODE AND ONLY STARTED AFTER THE VEHICLE HAD 30,000 MILES ON IT. THE DEALERSHIP CALLED AMERICAN HONDA'S HEADQUARTERS BECAUSE THEY AGREED WITH THE COMPLAINT BUT WAS TOLD THIS IS 'NORMAL'. I CAN'T SELL THE CAR IN THIS CONDITION EVEN TO THE DEALERSHIP SO I'M STUCK UNLESS I PAY FOR A NEW TRANSMISSION.

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