NHTSA Complaint #11714451 — 2014 HONDA PILOT

I own a 2014 Honda Pilot that experienced an engine misfire related to piston ring deterioration. An authorized Honda dealership diagnosed and documented qualifying engine misfire codes (P030X). After the misfire occurred, we stopped driving the vehicle due to safety concerns, including risk of loss of power or stalling. While the vehicle was not being driven, the battery failed and cleared diagnostic memory. Honda has acknowledged the prior diagnosis but refuses to perform the repair unless the vehicle is driven until the misfire occurs again and diagnostic codes are active at the time of service. Honda is requiring operation of a vehicle with a known intermittent engine defect to re-verify the condition. We believe this creates a safety risk by encouraging operation of a vehicle that may experience sudden misfire, loss of power, or stalling. We do not feel it is safe to drive the vehicle to intentionally reproduce the defect.