NHTSA Complaint #11048773 — 2009 NISSAN MAXIMA

MULTIPLE INSTANCES OF THE ESCL (ELECTRONIC STEERING COLUMN LOCK) FAILING. NISSAN IS OFFERING TO REPLACE FREE OF CHARGE FOR VEHICLES WITH CERTAIN VIN NUMBERS (NHTSA #10119190, NISSAN CAMPAIGN ID PC516). HOWEVER, NISSAN HAS STATED THAT MY VIN# IS NOT PART OF THE PROGRAM. NISSAN HAS ALSO TOLD ME THAT THE NHTSA SET THE PARAMETERS FOR THE VOLUNTARY SERVICE CAMPAIGN, AND THEY ARE UNABLE TO EXPLAIN WHY MY CAR IS NOT INCLUDED IN THE PROGRAM. I WOULD LIKE TO KNOW IF IT IS TRUE THE NHTSA SET THE VIN# PARAMETERS FOR THIS PROGRAM, AND IF SO WHY MY CAR, WHICH HAS HAD THIS PROBLEM MULTIPLE TIMES, IS NOT INCLUDED. IF IT IS NOT TRUE THAT THE NHTSA SET THE PARAMETERS, WHAT ARE THE POTENTIAL LIABILITIES NISSAN FACES IN BLAMING THE PROBLEM ON THE NHTSA. THIS IS AN EXTREMELY DANGEROUS PROBLEM THAT HAS LEFT ME STRANDED ON MULTIPLE OCCASIONS. .IT HAPPENS WITHOUT WARNING, AND HAS POTENTIAL TO STRAND DRIVERS IN POTENTIALLY HARMFUL SITUATIONS.