NHTSA Complaint #11048636 — 2012 FORD FUSION HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11048636
Vehicle	2012 FORD FUSION HYBRID
Component	STEERING
Date of Incident	November 18, 2017
Date Filed	November 27, 2017
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

A MONTH AND A HALF AFTER HAVING A MYSTERIOUS POWER STEERING FAILURE, THE SAME THING HAPPENED. THE FORD FUSION HYBRID 2012 HAD BEEN PARKED IN FRONT OF MY HOUSE. WHEN STARTING IT UP, THE "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW" WARNINGS AND LIGHTS CAME ON, AND THE POWER STEERING WAS DEAD. THE VEHICLE WAS DRIVEN TO A LOCAL FORD DEALER WHERE THEY DETERMINED THAT A STEERING GEAR NEEDS TO BE REPLACED, BUT THEY REFUSE TO ASSOCIATE IT WITH THE RECALL (NHTSA: 15V340000 | FORD: 15S18) FOR THIS EXACT ISSUE BECAUSE IT DIDN'T SHOW UP ON MY PARTICULAR VIN.

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