NHTSA Complaint #11047784 — 2016 RAM 3500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11047784 |
| Vehicle | 2016 RAM 3500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 13,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NM |
Consumer Description
NHTSA RECALL NUMBER: 17V-562. THE DESCRIPTION PROVIDED IN THE NOTICE READS: "A WATER PUMP FAILURE RESULTING IN AN ENGINE COMPARTMENT FIRE CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING INCREASING THE RISK OF INJURY TO MOTOR VEHICLE OCCUPANTS OR PERSONS OUTSIDE THE VEHICLE." I CONTACTED THE DEALER WHERE I PURCHASED THE VEHICLE, TATE BRANCH DODGE IN CARLSBAD, NM ON 11/21/2017. THEY STATED THAT NOTHING CAN BE DONE, EVEN AFTER I ASKED IF I JUST HAVE TO HOPE THAT THE VEHICLE DOESN'T CATCH ON FIRE, TO WHICH THEY SAID, "YES". ALSO, THE VEHICLE HAS AN OCCASIONAL "LULL" WITH THE ACCELERATOR WHICH LEADS TO EXTREME LOSS OF POWER WHEN ACCELERATING. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS WITH MYSELF AND MY WIFE. I HAVE AN APPOINTMENT ON DEC. 14TH TO HAVE THE PROBLEM LOOKED AT FOR THE SECOND TIME.
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