NHTSA Complaint #11047024 — 2017 AUDI Q7

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11047024
Vehicle	2017 AUDI Q7
Component	SERVICE BRAKES
Date of Incident	September 1, 2017
Date Filed	November 17, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

BRAKES MAKE A VERY LOUD SQUEAKING SOUND WHEN USED IN REVERSE. BRAKES HAVE BEEN CHECKED BY THE DEALER; DEALER ADVISED THAT BRAKES WERE FULLY OPERATIONAL, NOR SAFETY CONCERNS AND THAT AUDI WAS 'TRYING TO FIX THE PROBLEM' WITH THE ROTORS AND BRAKE PADS. NOISE BEGAN AFTER THE AUDI PRE SENSE FEATURE SLAMMED ON THE BRAKES WHILE IN REVERSE, BACKING OUT OF MY DRIVEWAY (BECAUSE A RAIN DROP LANDED ON THE CAMERA LENSE) AND CONTINUES TO WORSEN.

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