NHTSA Complaint #11031699 — 2017 AUDI Q7

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11031699
Vehicle	2017 AUDI Q7
Component	SERVICE BRAKES
Date of Incident	September 22, 2017
Date Filed	October 4, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

8500 MILES BRAKE SQUEAL. AUDI SAYS THERE WORKING ON A FIX FOR THIS ISSUE AND ITS BEEN 6 MONTHS AND STILL NO REPAIR THEY ARE IGNORING THE ISSUE. SLOW SPEED STOP AND REVERSE BRAKES SQUEAL LOUD. AUDI STATED THEY HAVE HAD THIS ISSUE AND I SHOULD HAVE BEEN TOLD WHEN PURCHASED. I HAVE A CASE NUMBER WITH THEM AND ITS BEING IGNORED. THIS IS AN ISSUE THAT WILL RESULT IN A PROBLEM IF ITS NOT INVESTIGATED THEY NEED TO STOP TELLING PEOPLE THIS IS NORMAL. I ASKED AUDI FOR A LETTER STATING MY CARE WAS SAFE TO DRIVE AND THEY COULD NOT PROVIDE ONE WITCH IS VERY CONCERNING.

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