NHTSA Complaint #11046598 — 2014 FORD FLEX

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11046598
Vehicle	2014 FORD FLEX
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 13, 2017
Date Filed	November 16, 2017
Mileage	33,179 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

A LOSS OF POWER TO THE FUEL PUMP CAUSED THE ENGINE TO STALL AND PREVENTED THE VEHICLE FROM STARTING. THIS HAPPEN IN THE MIDDLE OF A BUSY INTERSECTION CAUSING A MAJOR SAFETY INCIDENT. THIS VEHICLE WAS SUBJECT TO A RECALL AND INSPECTED FOR THE SAME PROBLEM IN 2016. THE PART WAS REPLACED AND FAILED IN SPITE OF THE FACT THAT THE INSPECTION WAS MADE BY THE FORD DEALER. WHEN THE CAR STALLS THERE IS A LOSS OF POWER STEERING AND POWER BRAKES. IF THIS OCCURS AT HIGHWAY SPEEDS IT COULD BE VERY SERIOUS. IT APPEARS THAT THE ORIGINAL ATTEMPT BY FORD TO ADDRESS THIS PROBLEM HAS NOT BE EFFECTIVE.

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