NHTSA Complaint #11488814 — 2014 FORD FLEX

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11488814
Vehicle	2014 FORD FLEX
Component	FUEL/PROPULSION SYSTEM
Date of Incident	October 5, 2022
Date Filed	October 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Failure of the vehicle to restart and idle. Vehicle began to slow down, wouldn’t hold cruise speed setting, while driving on the highway; after exiting the Interstate in rural Colorado, it stalled completely. Dealer diagnosed a fuel pump control module failed and result is car only starts, short 8 second run, and shuts off. Replacement module solved the issue on my Ford Flex. Some Flex and similar models were issued recall for this item. Ford contacted, our Flex vin number is not on the recall as issued.

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