NHTSA Complaint #11046456 — 2009 VOLKSWAGEN EOS

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11046456
Vehicle	2009 VOLKSWAGEN EOS
Component	AIR BAGS
Date of Incident	October 28, 2017
Date Filed	November 16, 2017
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE REVVED UP, BUT FAILED TO START. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE TENSION BELT AND TIMING CHAIN DETACHED, CAUSING THE ENGINE PISTONS TO SLIDE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

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