NHTSA Complaint #11045994 — 2015 JEEP RENEGADE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11045994 |
| Vehicle | 2015 JEEP RENEGADE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 50,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
THE COOLING FAN "BURNED OUT" ON MY 2015 JEEP RENEGADE. ON NOVEMBER 4, 2017, I WAS TRAVELING I10 E BOUND FROM HOUSTON, TX TO RAYNE, LA (3 HR DRIVE) TO ATTEND MY YOUNGER BROTHER'S WEDDING WHEN THE CHECK ENGINE LIGHT CAME ON AND MY CAR RAN HOT. LUCKILY FOR ME I WAS AT THE EXIT RAMP TO GET TO MY PARENT'S HOUSE WHEN IT HAPPENED. I GOT OUT OF THE VEHICLE AND I SAW, AND SMELLED SMOKE. I THEN CALLED MY DAD (WHO LITERALLY LIVES A MINUTE OR LESS FROM WHERE I WAS) FOR HIM TO COME AND CHECK OUT WHAT WAS WRONG WITH THE VEHICLE. HE LOOKED UNDER THE HOOD, FLUIDS WERE ALL IN TACT, NOTHING SEEMED OUT OF PLACE, HE BASICALLY COULDN'T SEE WHAT WAS WRONG WITH IT. HE THEN STARTED THE CAR AND WATCHED THE TEMPERATURE GAUGE AND NOTICED THAT IT HADN'T SPIKED UP SO HE DROVE IT OFF THE EXIT AND HOME. THE CAR SAT ALL NIGHT AND WASN'T DRIVEN AGAIN UNTIL THE NEXT DAY WHEN MY DAD DROVE IT TO ADVANCED AUTO. THE EMPLOYEE CONNECTED THE MACHINE TO CHECK FOR ERRORS BUT NOTHING CAME BACK. MY DAD STARTED THE ENGINE AGAIN, LOOKED UNDER THE HOOD AND NOTICED THAT THE FAN WASN'T SPINNING. HE CHECKED THE FUSE FOR THE FAN, NOTICED THE METAL PIECE INSIDE HAD SPLIT, SO WE BOUGHT ANOTHER FUSE. PUT THE FUSE IN, STARTED THE ENGINE AND A SECOND LATER THE FUSE POPPED AND SMOKE APPEARED. I'VE CALLED SEVERAL CDJR PLACES BETWEEN LOUISIANA AND TEXAS AND THEY'RE ALL TELLING ME THAT IT'LL TAKE UP TO 4 MONTHS BEFORE THE PART COMES IN AND GET FIXED BECAUSE IT IS ON BACK ORDER. IT IS FRUSTRATING FOR ME BECAUSE THIS IS MY ONLY SOURCE OF TRANSPORTATION. OBVIOUSLY THIS SHOULD BE CONSIDERED A RECALL IF THIS MANY PEOPLE ARE HAVING THE SAME ISSUE SINCE I CAN'T GET IT FIXED WITHIN THE NEXT 4 MONTHS AND I'VE BEEN QUOTED $600+ TO GET IT FIXED.
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