NHTSA Complaint #11045896 — 2013 FORD EXPLORER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11045896
Vehicle 2013 FORD EXPLORER
Component SUSPENSION
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT GOT OUT TO OBSERVE THE VEHICLE AND NOTICED THAT THE LOWER CONTROL ARM WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO GUS MACHADO FORD (1200 W 49TH ST, HIALEAH, FL 33012) WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM AND WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

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