NHTSA Complaint #11045517 — 2009 TOYOTA VENZA

THE DRIVER'S SIDE SEAT HEATER IN THE LEATHER SEAT WORKED FINE UNTIL A COUPLE OF MONTHS AGO, APPROXIMATELY 80,000 MILES. NOW WHEN IT IS TURNED TO THE ON POSITION THERE IS A SMELL OF BURNING ELECTRICAL WIRING. SEAT HEATER WAS TURNED OFF, THEN ON AGAIN A COUPLE OF TIMES TO TEST IT. THIS HAPPENS WHETHER THE CAR IS STATIONERY OR ON THE ROAD, JUST ANY TIME THE SEAT HEATER IS TURNED ON. NOW THE SEAT HEATER IS OFF AND WILL NOT BE TURNED ON BECAUSE OF THE FEAR OF AN ELECTRICAL FIRE. THIS VIN NUMBER IS NOT UNDER THE CURRENT SEAT HEATER RECALLS. IT APPEARS FROM THE OTHER COMPLAINTS, THERE ARE MANY OTHER CARS OF THIS MAKE WITH THE SAME PROBLEM AND NOT UNDER THE CURRENT RECALLS. THERE SHOULD BE MORE RECALLS, AND THERE SHOULD BE A REPAIR, NOT JUST A DISCONNECT THE WIRING. PEOPLE PAY GOOD MONEY FOR THE COMFORT FEATURES AND THIS SHOULD NOT BE IGNORED.