NHTSA Complaint #11044309 — 2012 CHEVROLET EQUINOX

MY 2012 EQUINOX IS CURRENTLY DEAD AT A CHEVY DEALERSHIP. HERE IS THE HISTORY: ON OCTOBER 20, 2017 THE ENGINE OF MY 2012 EQUINOX BLEW AT 109,866 MILES WHEN KEY WAS TURNED. THE ENGINE BLEW BECAUSE WAS ABSOLUTELY NO OIL IN MY ENGINE AND NO LEAKS WERE PRESENT. I DID NOT SEE ANY LIGHTS SAYING THERE WAS AN OIL PROBLEM. IN FACT, MY DASHBOARD READ THAT I HAD ENOUGH OIL BEFORE THE NEXT OIL CHANGE WAS NEEDED. I RECENTLY PURCHASED AN OIL CHANGE ON SEPTEMBER 15, 2017 AT 108,500 MILES. I PROVIDED THE RECEIPT TO DEALERSHIP. I HAVE ALWAYS GOTTEN REGULAR OIL CHANGES. RECENTLY I HAD TO GET OIL CHANGES AND CHECKS MORE FREQUENTLY THAN GM RECOMMENDS DUE TO OIL MISSING FROM MY VEHICLE FOR NO APPARENT REASON OR EXPLANATION. BECAUSE I HAD TO PUT IN SO MUCH OIL, I WOULD OFTEN TAKE MY CAR IN FOR AN OIL CHANGE AT A LOCAL OIL CHANGE BUSINESS OR REQUEST MY FATHER TO CHANGE/ADD OIL INTO MY VEHICLE. I TRAVEL AROUND SE MI AND RELY ON MY VEHICLE FOR WORK, SO I DO NOT HAVE THE TIME OR EXTRA FUNDS TO MAKE AN APPOINTMENT TAKE MY VEHICLE INTO THE DEALERSHIP FOR MONTHLY OIL CHANGES AND TOP-OFFS (SEE BELOW). FEBRUARY 10, 2017 - OIL CHANGED MARCH 14, 2017 - OIL CHANGED APRIL 26, 2017 - OIL ADDED MAY 18, 2017 - OIL CHANGED JUNE 1, 2017 - OIL ADDED JUNE 30, 2017 - OIL CHANGED JULY 8, 2017 - OIL ADDED AUGUST 3, 2017 - OIL ADDED AUGUST 15, 2017 - OIL CHANGED AUGUST 28, 2017 - OIL ADDED SEPTEMBER 15, 2017 - OIL CHANGED AT 108,500 MILES OCTOBER 20, 2017 - ENGINE BLEW AT 109,866 MILES, WITHOUT ANY INDICATION THAT ENGINE NEEDED TO BE SERVICED, OIL WAS LOW, ETC. IN FACT, MY DASHBOARD SHOWS THAT I HAVE AMPLE OIL LIFE LEFT IN MY ENGINE BEFORE OIL NEEDS TO BE CHANGED. I HAVE A FEW RECEIPTS FOR THESE SERVICE DATES.