NHTSA Complaint #11043616 — 2018 SUBARU OUTBACK

AFTER PUTTING ON HAZARD SWITCH AND LEAVING VEHICLE, I CAME BACK TO VEHICLE AND THE KEYLESS ENTRY WOULD NOT FUNCTION. SYSTEM DID NOT SEEM TO RECOGNIZE MY SMARTKEY AS THE DOOR HANDLE SENSOR DID NOT OPERATE. I TRIED THE BUTTONS ON THE SMARTLY FOB AND THEY TOO DID NOT FUNCTION. ALSO TRIED THE MOBILE REMOTE APP AND THAT TOO FAILED. I HAD TO USE THE MECHANICAL KEY TO ENTER VEHICLE. OF COURSE THE SECURITY HORN GOES OFF, BUT STRANGELY I WAS ABLE TO START VEHICLE SO SYSTEM WAS ABLE TO RECOGNIZE MY SMARTKEY AFTER ENTRY. PROBLEM SEEMS TO ONLY OCCUR AFTER A SPECIFIC TIME PERIOD. IF I PUT ON THE HAZARDS AND COME BACK IN A COUPLE MINUTES, SYSTEM WORKS NORMALLY. IT SEEMS TO OCCUR AROUND THE FIVE TO 10 MINUTE TIME FRAME.