NHTSA Complaint #11043114 — 2016 CADILLAC CTS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11043114
Vehicle	2016 CADILLAC CTS
Component	ELECTRICAL SYSTEM
Date of Incident	June 28, 2017
Date Filed	November 3, 2017
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I BOUGHT THE CAR AS NEW WITH 6711 MILES. AROUND 12000 MILES THE VEHICLE WOULDN'T START. ROADSIDE ASSISTANCE HAD TO REPLACE THE BATTERY ON 3 DIFFERENT OCCASIONS FROM 6-28-17 TO 8-19-17. THE BATTERY WAS COMPLETELY DOWN,NO CELLS, CAN'T BE CHARGED. THE CAR WAS PARKED EACH TIME. DEALER AND GM COULDN'T FIND THE PROBLEM. NO FEEDBACK FROM THEM. DEALER KEPT THE CAR FROM 8-19-17 UNTIL 11-1-17. STILL NO VALID EXPLANATION THE PROBLEM. THEY SAID THEY CAN'T DUPLICATE IT.

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