NHTSA Complaint #11703838 — 2016 CADILLAC CTS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11703838 |
| Vehicle | 2016 CADILLAC CTS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 93,942 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The contact owns 2016 Cadillac CTS. The contact stated while driving at various speeds, the vehicle lost power steering functionality. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V175000 (STEERING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 93,942.
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