NHTSA Complaint #11022147 — 2016 CADILLAC CTS
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11022147 |
| Vehicle | 2016 CADILLAC CTS |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 6,968 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
STEERING WHEEL BECAME INOPERABLE WHILE VEHICLE IN MOTION, VEHICLE SHUT DOWN MULTIPLE TIMES WHILE DRIVING CAUSING ALL LOSS OF POWER TO VEHICLE, ACCELERATOR STUCK AND FUEL SHUT OFF WHEN GOING HARD ON BRAKE DID NOT WORK REQUIRING SNIT INTO NEUTRAL, MANY OTHER ISSUES. TAKEN TO DEALER FOR REPAIR MANY TIMES IN SERVICE OVER 40+ DAYS SINCE NOVEMBER 2016. NOT SAFE TO OPERATE. CUE SCREEN REPLACED MURIOPLE TIMES AS WELL BECAUSE OF ELECTRICAL ISSUES AND EVEN AIR CONDITIONING SWITCHING TO HEAT, WINDOWS RANDOMLY ROLLING DOWN WHILE VEHICLE IS PARKED IN A PARKING LOT, SPEEDOMETER GOES OFF AND THEN COMES BACK ON WHILE DRIVING. TOO MANY ISSUES TO NAME, GM/CADILLAC HAS REFUSED A PROPER REPURCHASE OF THE VEHICLE AND IS STATING THEY WANT A LAWSUIT BROUGHT AGAINST THEM IN ORDER TO GIVE A FAIR SETTLEMENT AS THEY ARE WANTING ME TO PAY LARGER THAN NORMAL DEPRECIATION ON A NON-WORKING VEHICLE IN A REPURCHASE AGREEMENT. THESE ISSUES ARE LIFE THREATENING AND THEY ARE NOT WANTING TO NOTE THE VEHICLE IS A LEMON AND ACTUALLY SELL IT TO ANOTHER CUSTOMER. THEY ARE NOW ADVISING (GM EXECUTIVE OFFICE) THE DEALER TO PUT THAT THEY ARE "UNABLE TO DUPLICATE CUSTOMER CONCERN" ON ALL FURTHER SERVICE VISITS SHOULD I RETURN HOWEVER I AM NOT DRIVING THE VEHICLE BECAUSE OF SAFETY CONCERNS. THIS IS NOT SOLVING LIFE THREATENING PROBLEMS BUT ACTUALLY COVERING THEM UP. COME TO FIND OUT THEY EVEN SERVICED THE VEHICLE PRIOR TO MY OWNERSHIP OF PURCHASING THE VEHICLE AS NEW THAT THEY PREFORMED SERVICE ON SOME OF THE SAME ELECTRICAL PROBLEMS WHICH I WAS HAVING.
Related Complaints for the 2016 CADILLAC CTS
Other ELECTRICAL SYSTEM Complaints
#11611649
Center console screen again has stopped working, no access to settings for the car nor any way to correct settings at...
#11434935
The side detection light in both side mirrors stays on even when the vehicle is turned off. This may cause an acciden...
#11430899
CUE screen is “cracked”. Can no longer see about 1/2 of back up camera screen. Barely missed backing into my neighbor...
#11385311
WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT...
#11353726
THE CADILLAC CUE DISPLAY FOR RADIO, INFO, HVAC, NAV, ETC. HAS BEGUN TO CRACK (AKA SPIDERWEB CRACKS) WHICH HAS NO MADE...
Recent Complaints for the 2016 CADILLAC CTS
#11703838
STEERING
The contact owns 2016 Cadillac CTS. The contact stated while driving at various speeds, the vehicle lost power steeri...
#11667214
UNKNOWN OR OTHER
Message "Shift to Park" even though the car is already in Park, preventing shutting down the car.
#11657637
STRUCTURE:BODY:DOOR:HANDLE:INTERIOR
The contact owns a 2016 Cadillac CTS. The contact stated while the vehicle was parked, the carbon fiber-optic piece o...
#11645750
AIR BAGS
The passenger side airbag stays illuminated after the vehicle is started and continues to stay on as the vehicle is d...
#11645131
AIR BAGS
The contact's relative owns a 2016 Cadillac CTS. The contact stated that while driving at approximately 40 MPH, the p...