NHTSA Complaint #11353726 — 2016 CADILLAC CTS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11353726
Vehicle	2016 CADILLAC CTS
Component	ELECTRICAL SYSTEM
Date of Incident	July 1, 2020
Date Filed	September 8, 2020
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE CADILLAC CUE DISPLAY FOR RADIO, INFO, HVAC, NAV, ETC. HAS BEGUN TO CRACK (AKA SPIDERWEB CRACKS) WHICH HAS NO MADE THE TOUCH SCREEN UNUSABLE AND BEGUN TO DEGRADE VEHICLE CA0PABILITY. THE DISPLAY FREQUENTLY BLINKS AND MAKES EMITS RANDOM AUDIO TONES BOTH OF WHICH ARE VERY DISTRACTING WHILE DRIVING AND CAUSING A SAFETY HAZARD.

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