NHTSA Complaint #11042662 — 2013 BMW X5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11042662
Vehicle 2013 BMW X5
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 69,125 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

VEHICLE WAS IN MOTION ON COUNTY ROAD WHEN OVERHEAT WARNING CAME ON ADVISING TO SLOW DOWN. WITHIN 10 SECONDS VEHICLE OVERHEATED WARNING CAME ON AND CAR SHUT DOWN FORCING VEHICLE OFF THE ROAD. NO APPARENT OTHER WARNING, NO SYMPTONS SUCH AS STEAM FROM BLOWN HOSE OR HOLE IN RADIATOR. VEHICLE 4 YEARS OLD W/69K MILES; WATER PUMP & THERMOSTAT WENT BAD. $1500 REPAIR. APPARENTLY BMW KNOWINGLY MANUFACTURED X5 WITH INFERIOR WATER PUMP W/50K WARRANTY. THIS IS ONLY COMING TO LIGHT TO CUSTOMERS NOW SINCE X5'S ARE OVERHEATING AFTER WARRANTY. VERY DANGEROUS AND SCARY WITH VEHICLE JUST SHUTTING DOWN ENROUTE IN THE MIDDLE OF ROAD. FOR A LUXURY VEHICLE MANUFACTURER THIS IS A MAJOR FAIL AND SHOULD BE CORRECTED.

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