NHTSA Complaint #11042655 — 2015 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11042655 |
| Vehicle | 2015 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 30,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
TL* THE CONTACT OWNS A 2015 FORD FUSION. BEFORE STARTING THE VEHICLE, IT WAS DISCOVERED THAT THE STEERING WHEEL WAS EXTREMELY LOOSE AND WOULD PHYSICALLY MOVE APPROXIMATELY 1 TO 2 INCHES IN EITHER DIRECTION. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER (LAKE FORD IN LEWISTOWN, PA) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL BOLTS WERE FAULTY AND DID NOT HAVE THE PROPER TREAD TO SECURE THE STEERING WHEEL IN POSITION. THE FAILURE WAS REPAIRED BY REPLACING THE BOLTS AND APPLYING A TREAD LOCK ADHESIVE TO THE BOLTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
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