NHTSA Complaint #11041687 — 2017 FORD F-150

THE WINDSHIELD WIPERS MALFUNCTION DUE TO THE STEEL KEY STOP FALLING OUT OF THE KEYWAY CAUSING THE WIPERS TO BOUNCE AND LOOSE CONTACT WITH THE WINDSHIELD IMPENDING VISIBILITY DURING HEAVY AND LIGHT RAIN THIS HAS BEEN ADDRESSED BY A FORD DEALER WHO INFORMED ME AT PRESENT FORD INDICATES THAT THIS CONDITION IS UNREPAIRABLE .THE PRESENT DESIGN WHERE THE KEY IS INSERTED INTO THE WIPER ARM AND NOT THE KNURLED KNOB OF THE WIPER ARM TRANSMISSION HAS AN INHERENT FLAW DO TO THE FACT THAT THE KEY CAN FALL OUT DUE TO VIBERATION AND GRAVITY. WHEN WIPERS ARE OPERATING , THIS COULD RESULT IN A FATAL ACCIDENT DUE TO LACK OF VISIBILITY. THE KEY CAN FALL OUT WHEN THE VEHICLE IS MOVING OR STATIONARY. NOW TO ADDRESS THE PAINT ISSUES , THE PAINT ON THIS NEW VEHICLE IS PITTING AND FLAKING OFF IN SEVERAL AREAS YET FORD INSISTS THAT THIS IS NOT A WARRANTY ISSUE AND IS CUSTOMER PAY I SHORT FORD IS REFUSING TO HONOR BASIC WARRANTY ISSUES/INVOICE NUMBER C24254