NHTSA Complaint #11040503 — 2016 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11040503
Vehicle	2016 FORD FOCUS
Component	POWER TRAIN
Date of Incident	October 25, 2017
Date Filed	October 27, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE CARS STEERING HAS ON 3 OCCASIONS IN 2 MONTHS LOST STEERING! THE STEERING WHEEL SHUDDERS AND LOCKS UP AND WE LOSE CONTROL ON A TURN! THIS HAS HAPPENED AT 30 MILES PER HOUR AND AT 5 MILES . IT'S BEEN TO FORD 4 TIMES THE TRANSMISSION CLUTCH CHANGED TWICE A NEW MOTOR MOUNT BUT THEY KEEP STATING IF THERE IS NO CODE AND IT DOESN'T HAPPEN IN FRONT OF THEM THERE ISN'T ANYTHING TO FIX. I ALSO NOTIFIED FORD MOTOR COMPANY AND RECEIVED A CASE NUMBER BUT THEY DENIED THE CLAIM!

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