NHTSA Complaint #11040031 — 2017 INFINITI QX60

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11040031
Vehicle 2017 INFINITI QX60
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 2,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

WHILE DRIVING ON A CLEAR STRETCH OF INTERSTATE (NOT NEAR AN UNDERPASS OR TRUCKS OR OTHER CARS) THE SUNROOF EXPLODED. IT MADE A SOUND LIKE A GUN, GLASS CAME INTO THE CAR BECAUSE I DID NOT HAVE THE SHADE CLOSED. THERE WAS NO INDICATION ANYTHING HIT THE SUNROOF. A POLICE REPORT WAS FILED AND INFINITI COVERED THE REPAIR UNDER THE WARRANTY. UPON INVESTIGATION THIS ISSUE APPEARS TO BE SYSTEMIC IN NEWER VEHICLES. IT WAS VERY FRIGHTENING TO MY 11 YEAR OLD DAUGHTER AND MYSELF. WE WERE NOT INJURED AND THE LOCAL INFINITI DEALER STATED THAT HAVE NEVER HEARD OF THIS. IT WAS A SUNNY CLEAR DAY.

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