NHTSA Complaint #11039862 — 2013 SUBARU OUTBACK ELECTRICAL SYSTEM

Complaint Details

ODI Number	11039862
Vehicle	2013 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	October 10, 2017
Date Filed	October 25, 2017
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

ELDERLY WOMAN NEARLY RAN US OFF THE ROAD. HORN WOULDN'T WORK. BARELY AVOIDED CRASH. RELIABLE SUBARU IN SPRINGFIELD, MO CHARGED US $117 FOR DIAGNOSTIC AND DIDN'T FIX: NO PART ON HAND. IF I HAD OKAYED, IT WOULD HAVE COST ANOTHER $548 TO REPAIR, TOTAL OF $665 TO FIX WHAT I REGARD AS A SAFETY ISSUE. ART FLETCHER SUBARU IN JOPLIN, MO REPAIRED FOR $237. MY OPINION: THIS IS A SAFETY ISSUE THAT SUBARU SHOULD PAY FOR. HORN PROBLEMS WITH SUBARU ARE COMMONPLACE.

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