NHTSA Complaint #11428634 — 2013 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11428634
Vehicle 2013 SUBARU OUTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

On a handful of occasions while driving, suddenly the car detects an object in front of the car that it believes I will hit. The beeping and object collision detection message appears on my dash. On all these occasions, there has never been on object. One time it automatic to control the vehicle before causing an accident. I don’t remember exactly when this started happening but I thankfully engaged my brakes. This happened while I was on a highway. Luckily, no car was riding closely behind me so I was able it was 2 years ago. There is an option to turn off the detection sensor, but this must be done every time the car is turned on, and I’m afraid I will forget. Moreover, the safety feature being turned off means I don’t have that feature to detect real objects. My biggest concern is that one day I’ll be driving at a higher speed, such as on a highway, and the car will detect an object, engage the brakes and cause me to be in an accident. I can make my car available for inspection upon request. I have not spoken to a local Subaru dealer or independent service center about this yet. My vehicle has not been inspection by the manufacturer, police, or insurance reps yet. No warning lamps, messages or other similar symptoms have occurred. However, this morning my car did auto-start on its own twice and this is the first time I’ve noticed this.

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