NHTSA Complaint #11039582 — 2010 LEXUS IS 250C AIR BAGS

Complaint Details

ODI Number	11039582
Vehicle	2010 LEXUS IS 250C
Component	AIR BAGS
Date of Incident	October 11, 2016
Date Filed	October 25, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TAKATA RECALL. WE TOOK OUR CAR TO STIRLING MCCALL LEXUS IN HOUSTON TEXAS TO HAVE THE AIRBAG REPLACED IN OCTOBER 2016, BUT THEY TOLD US THEY DID NOT HAVE IT YET AND WOULD CONTACT US. I TRIED AGAIN THIS MONTH, A YEAR LATER, AND THEY STILL SAY THE SAME THING. HOW CAN I GET THE AIR BAG REPLACED.

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