NHTSA Complaint #11001919 — 2010 LEXUS IS 250C AIR BAGS

Complaint Details

ODI Number	11001919
Vehicle	2010 LEXUS IS 250C
Component	AIR BAGS
Date of Incident	May 23, 2016
Date Filed	June 28, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (STERLING MCCALL TOYOTA AT 9400 SOUTHWEST FWY, HOUSTON, TX 77074, (713) 270-3900) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

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