NHTSA Complaint #11012204 — 2010 LEXUS IS 250C

TAKATA RECALL; EVIDENCE ACCOMPANYING THIS COMPLAINT WILL SHOW LEXUS MANUFACTURER AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) NHTSA EMAIL DATED 7/19/2017 HAVE DIFFERENT FRONT PASSENGER AIRBAG REPLACEMENT PART NUMBERS FOR MY VEHICLE. IN EMAIL DATED 7/26/17 FROM LEXUS MANUFACTURER I WAS INFORMED THE REPLACEMENT PART NUMBER FOR ANOTHER VEHICLE MODEL IS 350C WAS THE REPLACEMENT PART I MUST USE IN MY VEHICLE., HOWEVER THE IS 350C MODEL DIFFER GREATLY IN SIZE AND MAKE FROM MY IS 250C MODEL. IN ADDITION LEXUS MANUFACTURER ADVERTISED IN THEIR INTERIM AND REMEDY NOTICE WHICH STATES" REMEDY WILL CONSIST OF THE REPLACEMENT OF THE AIRBAG INFLATOR OR THE AIRBAG ASSEMBLY,DEPENDING ON THE VEHICLE MODEL". MY VEHICLE MODEL IS A IS 250C NOT A IS 350C. MY VEHICLE IS A PRE-OWNED 2010 IS 250 CONVERTIBLE. I AM REQUESTING THAT LEXUS MANUFACTURER PROVIDED ME WITH THE CORRECT FRONT PASSENGER AIRBAG REPLACEMENT PART AND PART NUMBERS FOR MY PRE-OWNED 2010 IS 250C MAKE AND MODEL. I AM REQUESTING THAT LEXUS MANUFACTURER INFORM ME IN WRITING IF THE REMEDY WILL CONSIST OF REPLACING THE AIRBAG INFLATOR; THE AIRBAG ASSEMBLY OR BOTH AND IF ALL REPLACEMENT PARTS HAVE BEEN VERIFIED AND CERTIFIED IN ACCORDANCE WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) AND OFFICE VEHICLE SAFETY COMPLIANCE (OVSC) PRIOR TO ANY REMEDY AND OR REPAIRS PERFORMED ON MY VEHICLE AS IT RELATES TO THE MAY 23, 2016 TAKATA FRONT PASSENGER AIRBAG SAFETY RECALL OF MY VEHICLE MODEL. AS EVIDENCE PLEASE SEE MY EMAIL TO LEXUS MANUFACTURER DATED JULY 26, 2017; NHTSA EMAIL DATED JULY 19, 2017 AND LEXUS MANUFACTURER EMAILS DATED JULY 26, 2017 AND JULY 30, 2017. PLEASE NOTE: IF UNABLE TO UPLOAD THE DOCUMENTS OF EMAIL EVIDENCE WILL MAIL DIRECTLY TO THE U.S. DEPARTMENT OF TRANSPORTATION ADDRESS UPON YOUR REQUEST WITH THE CORRECT ADDRESS. THANK YOU. UPDATED 09/01/17*LJ *TR