NHTSA Complaint #11039150 — 2013 FORD FOCUS ELECTRIC

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11039150
Vehicle	2013 FORD FOCUS ELECTRIC
Component	STEERING
Date of Incident	September 15, 2017
Date Filed	October 24, 2017
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WHEEL INADVERTENTLY LOCKED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCLAUGHLIN (950 N MAIN ST, SUMTER, SC 29150 (803) 773-1481) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

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