NHTSA Complaint #11035668 — 2012 TOYOTA SIENNA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11035668
Vehicle	2012 TOYOTA SIENNA
Component	SERVICE BRAKES
Date of Incident	June 15, 2016
Date Filed	October 23, 2017
Mileage	97,402 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

RE: TSB # T-SB-0045-14 REV2 SEPTEMBER 19, 2017 FRONT BRAKE VIBRATION WE HAVE BEEN HAVING A FRONT BRAKE VIBRATION PROBLEM SINCE JUNE OF 2016. WE HAVE SPENT MONEY ON NEW BRAKES, ROTORS, CALIPERS, AND TIRES, ALL TO TRY TO STOP THE PROBLEM. JUST A COUPLE WEEKS AGO THE TSP REFERENCED ABOVE WAS BROUGHT TO OUR ATTENTION. WE HAVE BEEN TO OUR LOCAL TOYOTA DEALER AND HAVE BEEN IN CONTACT WITH TOYOTA AND ARE NOT SATISFIED WITH THE RESPONSE. THEY SAY IT IT NOT A SAFETY ISSUE, BUT HOW CAN OVERHEATING BRAKES NOT BE A SAFETY ISSUE? WE WOULD APPRECIATE YOUR LOOKING INTO THE PROBLEM. WE ARE FACING PAYING HUNDREDS OF DOLLARS TO FIX THE PROBLEM THAT THEY SHOULD BE RESOLVING.

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