NHTSA Complaint #11034729 — 2015 JEEP RENEGADE

ON OCTOBER 12TH THE CAR STARTED MAKING AN ODD NOISE DRIVING IN THE CITY (NEVER OFF ROAD). I DIDN'T DRIVE IT AGAIN UNTIL OCTOBER 14TH AND IT WAS MAKING THE NOISE AGAIN. WE WERE TRYING TO DRIVE TO THE DEALERSHIP BUT THE CAR STARTED SMOKING NEAR THE ENGINE COMPARTMENT AND WE DRIVE IT TO MY MECHANIC. HE SAID THE FAN HAD STOPPED WORKING. WE CALLED THE ARRIGO DEALERSHIP IN FORT PIERCE WHO SAID I NEED A FAN ASSEMBLY UNIT AND NEEDED TO PAY $263 UPFRONT. THE PART IS ON BACKORDER AND SHOULD TAKE 1-2 MONTHS BUT MAY BE LONGER. ONCE IT IS DELIVERED IT WOULD COST $260 FOR LABOR. SINCE MY CAR HAS 49,000 MILES ON IT AND THE WARRANTY ENDED AT 36,000 THE REPAIR ISN'T COVERED AND NO LOANER CAR WILL BE PROVIDED. ALSO, DO NOT DRIVE THE CAR TO PREVENT ENGINE DAMAGE. WHAT? SO MY MECHANIC CALLED AROUND TO FIND THE PART ELSEWHERE. HE SPOKE TO SCHUMACHER JEEP AND THE SERVICE DEPARTMENT SAID IT IS A KNOW ISSUE AND ASKED MY MECHANIC IF HE WOULD LIKE TO BE PUT ON THE WAITING LIST. WHEN HE ASKED HOW LONG THE WAITING LIST IS, THE GENTLEMAN REPLIED THERE ARE APPROX 4700 PARTS REQUEST BEFORE US AND THERE IS NO ETA AT THIS TIME IT COULD BE 1-4 MONTHS. THIS IS UTTERLY RIDICULOUS. WHEN I SEARCH THE NET, THERE ARE SOOOOOOOO MANY SIMILAR ISSUES AND JEEP IS SAYING THIS IS NOT A RECALL. HAVE YOU SEEN THIS SITE? HTTP://WWW.JEEPRENEGADEFORUM.COM/FORUM/434-PROBLEMS-ISSUES/68882-RADIATOR-COOLING-FAN-ISSUE-THREAD.HTML