NHTSA Complaint #11033512 — 2010 BMW 750I

TL* THE CONTACT OWNS A 2010 BMW 750I. WHILE OPERATING THE VEHICLE, AN AMBER COLORED SMOKE WAS PRESENT UNDER THE HOOD OF THE VEHICLE. OCCASIONALLY, THE VEHICLE WOULD NOT START IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE DEALER (SIDREY BMW IN GREENVALE, SC) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC AUXILIARY WATER PUMP OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 64,000.