NHTSA Complaint #11033361 — 2010 CHEVROLET TRAVERSE STEERING

Complaint Details

ODI Number	11033361
Vehicle	2010 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	September 28, 2017
Date Filed	October 14, 2017
Mileage	190,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

AFTER TAKING MY VEHICLE IN TO HAVE MY OIL REPLACED AT THE DEALERSHIP, AS I WAS LEAVING I BEGAN TO EXPERIENCE TROUBLE TURNING THE STEERING WHEEL. WENT TO ANOTHER DEALERSHIP TO HAVE MY VEHICLE LOOKED AT IN ROUTE HOME, AND WAS TOLD THE POWER STEERING PUMP AND THE WHEEL (PULLEY) MAY NEED TO BE REPLACED BUT TO WAIT BECAUSE THEY HAVE OVER 80 2010 TRAVERSE OWNERS WITH THE IDENTICAL PROBLEM AND GM IS AWARE OF THIS SO LETS HOPE SOON THIS WILL BE RECALLED TO HAVE FIXED AT NO COST TO ME. IT'S BEEN OVER TWO WEEKS AND I HAVE YET TO READ OR HEAR ABOUT THIS ISSUE BEING RECALLED FOR SERVICE REPAIRS. I CAN'T TURN LEFT OR RIGHT AT SLOW SPEEDS OR WHEN PARKING WITHOUT PLACING A HARD STRAIN ON MY BACK TRYING TO TURN THE STEERING WHEEL. PLEASE GM DO SOMETHING ABOUT THIS SERIOUS VEHICLE SAFETY ISSUE SOON!! I CAN'T EVEN DRIVE ON THE HIGHWAY OF FEAR THIS WILL CAUSE ME TO CRASH AND IT IS MY ONLY RELIABLE TRANSPORTATION.

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