NHTSA Complaint #11519528 — 2010 CHEVROLET TRAVERSE

Two items: Item 1. Transmission switched to neutral by itself traveling at 65 mph. At about 5-6 seconds after the incident, transmission resumed with no further problem. This has happened 3 times. First time was mid 2022. Second and third times happened in late 2022. Appeared to be an intermittent problem. Took to dealership. It happened to a mechanic who drove the vehicle. Dealership thought they fixed the problem. A dealership mechanic, while addressing item number 2 below in 3rd week of April 2023, experienced the motor going into neutral. They had replaced the ignition switch to possibly fix item #2, and were test driving the car, when during the test drives, the motor went into neutral by itself two separate test drives. Item 2. While driving at highway speeds on a freeway in mid February 2023, the engine stopped (speedometer and RPM gauges went to zero). The whole dashboard went black. Power steering was lost. Was lucky to be able to pull over to side of road and stop. Turning ignition key off and on did not restart the car. Took ignition key out, replaced the ignition key, and the car started right up and we were able to continue our journey. This has happened 3 times total so far since February 2023. It has happened at random times. The dealership has not seen any computer feedback to indicate what is wrong for item 1 or item 2 here. So now, there is a new ignition switch, and we are hoping item 2 will not happen on a freeway, or on a crowded road, or anywhere!. I feel fortunate we had a way to pull off to the side of the road. If I was in a middle lane, I don’t know what could have happened. It could have been a pileup accident.