NHTSA Complaint #11032928 — 2000 DODGE DURANGO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11032928
Vehicle	2000 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	August 3, 2015
Date Filed	October 11, 2017
Mileage	148,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

I PURCHASED A 2000 DODGE DURANGO USED AT 147K MILES IN NOVEMBER 2014. BY MARCH 2015, IT TURNED OFF RANDOMLY WHILE I WAS DRIVING, MULTIPLE TIMES OVER THE COURSE OF 6 MONTHS. THE SPEED DIDN'T MATTER. AFTER SEEING 2 MECHANICS, THEY SENT ME TO AN ELECTRICAL SPECIALIST WHO DETERMINED IT WAS MY PCM. I REPLACED IT 3 TIMES, AND THE SECOND ONE SENT TO ME HAD HOLES DRILLED IN IT THEN FILLED WITH SILICONE. THAT ONE WORKED THE LEAST. APPARENTLY, THE PCM WAS REPLACED ONCE BEFORE I PURCHASED IT. WHEN I GOT THE THIRD ONE IN, IT SEEMED TO CORRECT THE ISSUE. HOW IS THE ENGINE SHUTTING OFF RANDOMLY NOT A RECALL ISSUE? WHAT IF IT SHUT OFF WHILE I WAS DRIVING DOWN THE HIGHWAY AT 65MPH? WHAT IF THERE WAS NO GOOD PLACE TO PULL OVER, AND WITH NO POWER STEERING I MIGHT ADD? I HAD MY KID IN THE CAR WITH ME MOST OF THE TIME.

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