NHTSA Complaint #11032855 — 2004 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING ABOVE 40 MPH, THE VEHICLE VIBRATED AND SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS AND THE TRAC ON NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 230,000. THE VIN WAS NOT AVAILABLE.