NHTSA Complaint #11032809 — 2011 FORD F-150

WHEN TRYING TO SHIFT INTO REVERSE THE DASH LIGHT WILL NOT ILLUMINATE, WILL NOT SHIFT INTO REVERSE, AND MAINTENANCE WRENCH LIGHT COMES ON. I AM ABLE TO SHIFT INTO NEUTRAL, DRIVE, AND ANY OTHER GEAR WITH DASH ILLUMINATION AND OPERATE THE VEHICLE. REVERSE WILL NOT SHIFT AND AFTER MULTIPLE TRIES IT FINALLY TAKES AND "JOLTS" BACKWARDS WITHOUT WARNING AND ALLOWS ME TO BACKUP. HOWEVER DASH LIGHT NEVER CHANGES AND AM UNSURE WHEN IT WILL SHIFT. I AM TOLD BY THE DEALERSHIP THAT IT IS A MALFUNCTIONING "TRANSMISSION RANGE SENSOR". MY VEHICLE MATCHES THE MAKE, MODEL, AND YEAR OF AN ACTIVE RECALL: #12V190000 HOWEVER I AM INFORMED BY THE LOCAL FORD DEALERSHIP THAT MY VIN NUMBER DOES NOT MATCH THE RECALL LIST IN OASIS? AND THEREFORE IS NOT COVERED BY FORD. I HAVE HAD NO ISSUES WITH MY VEHICLE UP UNTIL THIS POINT AND CANNOT BELIEVE THAT FORD IS REFUSING TO COVER THIS OBVIOUS SAFETY HAZARD.