NHTSA Complaint #11031870 — 2013 FORD FOCUS

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE TRANSMISSION SLIPPED AND SKIPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (AUTONATION FORD WOLFCHASE, 7625 STAGE RD, MEMPHIS, TN 38133) WHERE IT WAS DIAGNOSED THAT THE DIGITAL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ON SEPTEMBER 30, 2017, WHILE DRIVING 25 MPH, THE TRANSMISSION SLIPPED GEARS AND THE VEHICLE ACCELERATED AND CRASHED INTO THE MEDIAN. THE VEHICLE WAS TOWED TO A TOW YARD. THE OCCUPANT SUSTAINED CUT AND BRUISES TO THE ARMS, AN ANKLE SPRAIN, AND BACK PAIN. MEDICAL ATTENTION WAS RECEIVED. THE TWO AIR BAGS DEPLOYED ON THE DRIVER'S SIDE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,000.