NHTSA Complaint #11031553 β€” 2012 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11031553
Vehicle 2012 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 107,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 45 MPH, THE POWER STEERING FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD OF FAYETTEVILLE INC (275 GLYNN ST N, FAYETTEVILLE, GA 30214, (770) 461-1151) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. THE VIN WAS NOT AVAILABLE.

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